We collect only the information needed to process your orders and provide you with quality support.
Here is what we collect and why:
- Name: To address you correctly and process your order.
- Email address: To send your order confirmation, tracking updates, and support responses.
- Phone number: To contact you about your delivery if needed, and to send WhatsApp tracking updates.
- Delivery address: To ship your order to the correct location.
Your information is never sold to third parties. It is shared only with the service providers needed to fulfil your order — such as our payment gateways (Paystack and Peach Payments), couriers (The Courier Guy, Buffalo Logistics, Aramex, DHL), and our platform provider (Shopify Inc.).
For security, you may be asked to re-enter your password when updating sensitive account details such as your email address or phone number.
PMC TechLife is POPIA compliant. You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, contact our Information Officer at sales@pmctechlife.co.za.
For full details on how we handle your data, see our Privacy Policy.